We offer FREE SHIPPING to any address in the contiguous United States on most area rug choices.
See below for our Frequently Asked Questions regarding free shipping* and delivery. If you have any other questions or concerns please contact us at firstname.lastname@example.org.
1. What do you charge for shipping?
Rugs.Shop is excited to offer free shipping on orders of over $99 to any address in the contiguous United States on most of our area rugs with the following exceptions.
- Deliveries to Alaska or Hawaii, a special shipping surcharge may apply
- Rugs over 8’ wide ship via special carriers, a special shipping surcharge may apply
- We cannot ship to PO or APO boxes
2. Where can you ship to?
We only ship to addresses in the continental United States. We cannot ship to PO or APO Boxes.
3. How do I track my order?
Most orders are shipped via FedEx, UPS or USPS. We have provided you with a tracking number via email when your product shipped. You can check the location and status of your shipment directly on our shipping partners website. Just enter your shipping confirmation number.
4. How long does it take for my order to arrive?
Most products ship from the facility in 2-3 days and arrive within 5-7 business days. Rug pads will be shipped separately from rugs.
5. What is your Return Policy?
We offer a 30 Day Return Policy on every area rug we sell, except for customized rugs, clearance products and rug pads that have been opened.